Poly CCX 400 Business Media Phone for Microsoft Teams and PoE-enabled GSA/TAA

Overview

The Poly 848Z9AA#ABA is a CCX 400 business media phone designed specifically for Microsoft Teams, providing a familiar and reliable calling experience for every desk. It features a five-inch color touchscreen that supports multi-touch gestures, making navigation and call management intuitive and efficient. The phone delivers natural-sounding calls through Poly HD Voice and Acoustic Clarity technology, while Acoustic Fence helps reduce background noise in busy environments. Its ergonomic design ensures comfort during long workdays, and Power over Ethernet (PoE) support helps keep workspaces tidy by minimizing cables.

Key features

• Five-inch color touchscreen with multi-touch support for easy navigation and quick access to contacts, meetings, and call controls
• Poly HD Voice and Acoustic Clarity technology provide clear, lifelike audio quality for professional communication
• Acoustic Fence technology actively blocks surrounding noise, improving call focus in open offices and shared spaces
• Ergonomic handset, keypad, and on-screen layout designed to maintain comfort during extended use
• Native integration with Microsoft Teams and compatibility with other leading communication platforms
• IT-friendly features including zero-touch provisioning, remote management, and PoE power support for streamlined deployment and maintenance
• Optional wall-mount kit available to free up desk or counter space in various office environments
• TAA compliance ensures suitability for government and enterprise deployments requiring secure and compliant equipment

Key specs

• Display: 5-inch color touchscreen with multi-touch capability
• Audio technology: Poly HD Voice and Acoustic Clarity processing
• Noise reduction: Acoustic Fence technology
• Power: Power over Ethernet (PoE) enabled
• Compliance: TAA compliant for federal and public-sector use
• Integration: Native Microsoft Teams support

Connectivity and compatibility

This phone is designed to integrate seamlessly with Microsoft Teams, making it a strong choice for organizations that rely on this platform for communication. Its PoE capability simplifies power and network connectivity by using a single Ethernet cable, reducing clutter and installation complexity. The device supports remote provisioning and management, which helps IT teams maintain and update phones across multiple locations efficiently.

Ideal uses and environments

The CCX 400 fits well in office settings ranging from individual workstations to shared spaces such as call centers and huddle rooms. Its Acoustic Fence technology makes it particularly useful in open-plan offices or home offices where background noise can interfere with calls. The ergonomic design supports users who spend long hours on the phone, while the optional wall-mount kit offers flexible installation options for environments with limited desk space. This model is also well suited for government agencies and enterprises that require TAA-compliant devices.